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Returns

Exchanges

Exchanges are subjected if you have bought the wrong colour within 14 days upon the date of purchase. Returned items must be undamaged and with the internal labels/warranty band still attached to product.

Refunds

Refunds are only applicable if the item is due from manufacturing/production physical defects. Kindly email us at joliebeautemy@gmail.com within a week of receiving them. Include the order number, description of the defect and a photo.

ALL DISCOUNTED ITEMS ARE FINAL SALE. NO EXCHANGE OR REFUND AVAILABLE.